I got this letter from one of my clients recently and I thought I would share. . .
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To whom it may concern,
I am writing this letter so Small Business Owners can know that there is a solution to technical issues. As a small business owner , I am painfully aware to stay in business, the owners are also the marketing department, the admin department, the accounting department and the technical department.
This sounds overwhelming but if you do an emotional, educational and honest inventory of your talents and what you can manage and then secure the talents of resources outside your team to manage what you cannot, you have a better chance of reaching your goals. Our business needs to be online, needs to be operational and current. We are computer literate, educated and motivated but we needed help and our weakest talent was the technical portion of the website and online marketing which was also one of the most important aspects of our business.
Our personal experience in trying to outsource the technical responsibilities or even technical support was a nightmare. Significant delays in getting our website up and staying up; $1,000 of dollars spent for promises that did not come close to meeting our deadlines or needs. Our frustration level was effecting other aspects of the business and we questioned our ability to continue.
Then an acquaintance - a college professor - told us about a young man, incredibly talented, who just happened to grow up in a family of small business owners who was willing to meet with us immediately. He evaluated our mess and simply fixed it - made it better and stayed with it so we could do our jobs. Our businesses are doing well because of this man. Our savior is Shawn Weisfeld. We recognize there may be many technically astute IT resources but for us and other business owners, Shawn brings the whole package. He listens, he learns, he adapts and though he is a technical genius he speaks in English. Now add to that patience and availability and you have our savior. I do think our secret is out, Shawn is very busy these days, however, he is still giving back - he shares his knowledge and talents with all ages so small businesses everywhere can know there is a solution.
Thank you, Shawn. We wish you well and success in all your endeavors.
Barbara